Q: Do you deliver?
A: Yes, we deliver within a 30 mile radius of our Alpharetta, GA location. Click here to check your zip code. The cost for delivery is $65. For potential delivery beyond 30 miles, please call us at 770-400-9897.
Q: Do you install?
A: Yes, all the plants we sell can be installed by us. Installation cost varies by product. Once you place your products in the cart, it will display delivery and installation costs. We only install AtlantaPalms.com palm trees and plants. Installation requires delivery by us.
Q: Do you offer a warranty?
A: Yes, we guarantee that your palm tree will arrive in perfect condition. If you're not satisfied within the first five (5) days of receiving your trees and plants, give us a call at 770-400-9897 so that we can make things right.
If you have issues with your trees or plants within the first 30 days, give us a call. We will review your concerns and provide you with a one-time replacement if necessary. Replacement delivery and installation costs are at the customer’s expense.
Please note, palm trees need proper care. If you have provided less than optimal care, your purchase isn't covered by our guarantee.
Q: Do you accept returns?
A: Only palms and plants 15 Gallon or less can be returned. The plant must be returned within 2 days of pickup or delivery and must be in the original container. Once a tree has been removed from its original container, or has been planted, it cannot be returned. Delivery fees are non-refundable.
Q: What payment methods do you accept?
A: We accept all major credit cards and cash.
Q: What are your hours of operation?
A: Monday - Friday 8:30-5:00 / Saturday - 9:00-1:00